Reference

Open the legal terms for your account

This page sets out the legal terms that govern your account, the way we handle data, and how access is checked for India.

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o7r11 Open the legal terms for your account
HELP ROUTES

Switch to the right support channel

When you need help with a legal point, use the channel that fits the request.

Email us Send policy or account data questions from your registered address and include the section…
Use the form The account form is useful for corrections, deletion requests or consent changes.
Escalate a case If your matter needs a deeper legal check, ask the support desk to escalate…
DATA HANDLING

Browse how we handle data

To handle legal requests cleanly, we separate public content, account records and support logs.

Data use

We use account and transaction data to process requests, verify activity, and answer legal questions. We keep only the fields needed for that purpose, and we do not reuse them for unrelated messaging.

Cookies

Cookies store session state, language choice and form progress. They help you move between pages without losing the request you started, and you can block them in browser settings if you prefer.

Security

Sign-in checks, device signals and password controls protect account access. If a request looks unusual, we may pause it until the account holder confirms the change through the registered channel.

Retention

We retain records for the period required by local law, tax rules or dispute handling. When that period ends, we delete or archive the data so it is no longer active for normal use.

Change requests

If you want a correction, deletion or consent update, send the exact fields you want changed. We may ask for identity proof or recent account context before making the update.

Contact trail

Every legal request gets a reference so you can follow the thread later. Keep that number, because it helps us find the case faster when you return with a follow-up.

Explore answers before you send a request

These answers cover access, data handling, correction requests and who can reach us. If your local rules differ from what is written here, the local rule applies. We keep the answers practical so you can decide what to send, which channel to use, and when you may need to wait for a jurisdiction check. If a request touches identity or records, we may ask for the account email and recent activity before we act.

Access depends on local law and is available only where that law permits it. If the rules in your state or district change, your access can change with them, and we will follow the local position.

We keep account details, contact records, device signals and transaction records needed for legal checks, support and fraud handling. We do not hold more than we need for the purpose and retention period in force.

Yes. Send the exact field that needs updating, the correct value and enough account context for us to match the record. We may ask for identity proof before we make the change.

Cookies help us remember sign-in state, language choice and form progress. If you block them, some pages may ask you to repeat steps or enter details again during a request.

Records stay only for the period needed for legal duties, dispute handling, security checks or audit work. After that period, we delete or archive them so they are no longer active.

Use the email or form listed in the support section and include your registered details, the subject you want checked and your country or state, so we can route it correctly.

Mark the subject as urgent and describe the deadline or problem clearly. We still check local law and account records before we reply, so the speed depends on the case.

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