How do I ask o7r11 to delete my personal data?

Close your account first, then submit a deletion request via the in-account form or by emailing privacy@o7r11.com. We delete all non-regulatory data within 90 days and confirm completion by email to your last registered address.

Reference

How o7r11 Handles Your Personal Data

Q: Who do I contact if I think my data has been mishandled?

Email privacy@o7r11.com with your account details and a description of the concern. Our privacy team will acknowledge receipt within 24 hours and provide a full written response within seven business days of receiving your request.

At o7r11, we take the privacy of every account holder seriously — from the moment you open an account to every deposit you make via UPI, Paytm or…

Data TransparencyAccount SecurityYour Right to AccessIndia-Focused PolicySecure Transactions

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Explore the Scope of This Privacy Policy

o7r11 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all accounts registered on o7r11.com and governs how we process personal data for account holders in India, where local law permits access to our platform. We collect data you provide directly — such as your name, contact details and payment identifiers

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linked to UPI, Paytm or PhonePe — as well as usage data gathered automatically when you browse our lobby or use our mobile interface. We retain this data only for as long as your account remains active or as required by applicable Indian law. Your data
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is never sold to third parties. Where we share data with payment processors or identity verification partners, we do so under strict contractual obligations that mirror the protections set out here. Eligibility to use our platform depends on local law and is available only where local
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law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how we handle your personal data, want to request a copy of the information we hold on you, or need…

DATA HANDLING PRACTICES

Switch to Secure: How We Protect Your Account

Every layer of our data handling is designed to keep your account information secure and your privacy intact.

End-to-End Encryption

All data transmitted between your device and o7r11.com is encrypted using TLS 1.3. This covers login credentials, payment identifiers such as your UPI handle or Paytm number, and any personal details you update in your account settings.

Cookie Policy

We use essential cookies to keep your session active and functional cookies to remember your language and lobby preferences. Analytics cookies are only placed with your consent, and you can manage or withdraw that consent at any time from the cookie settings panel.

Data Retention Schedule

Account data is held for as long as your account is open. After you close your account, we retain only the minimum records required by Indian financial regulations, and all other personal data is deleted within 90 days of account closure.

Account Security Controls

You can enable two-factor authentication directly from your account security settings. We also alert you by email whenever a new device logs into your account, so you can act immediately if you spot any access you did not initiate.

Third-Party Data Sharing

We share your data only with payment processors (for UPI, Paytm and PhonePe transactions) and identity verification partners. Each partner is contractually bound to process your data solely for the stated purpose and to delete it once the task is complete.

Your Right to Request Changes

You have the right to access, correct or request deletion of your personal data at any time. Submit a request through your account portal or email [email protected], and we will confirm the action taken within 10 business days.

Browse Common Questions About Your Data

The questions below cover the data rights and privacy topics that account holders ask about most. If your question is not answered here, contact our privacy team directly at [email protected] and we will respond within 72 hours.

We collect the name, email address, phone number and identity documents you provide during account creation. We also log your device type, IP address and browsing activity within the platform to maintain account security and detect unusual access.

Payment identifiers such as your UPI handle or Paytm number are stored in encrypted form and are never displayed in full after the initial transaction. We do not store your bank credentials — those remain solely with your payment provider.

Yes. Log in to your account, go to Settings, select Data and Privacy, and submit a data access request. We will compile and send a structured copy of your account data to your registered email within 10 business days.

Close your account first, then submit a deletion request via the in-account form or by emailing [email protected]. We delete all non-regulatory data within 90 days and confirm completion by email to your last registered address.

No. We do not sell or share your personal data with advertisers or marketing agencies. Data is shared only with payment processors and identity verification partners under strict contractual obligations, and solely to fulfil the specific transaction or verification task.

Essential cookies keep your session running and cannot be disabled without breaking your account functionality. All other cookies — including analytics — are optional and can be switched off at any time through the cookie settings panel in your account.

Email [email protected] with your account details and a description of the concern. Our privacy team will acknowledge receipt within 24 hours and provide a full written response within seven business days of receiving your request.

How o7r11 Handles Your Personal Data

Reach Our Privacy Team Directly

Switch to Secure: How We Protect Your Account

End-to-End Encryption

Cookie Policy

Data Retention Schedule

Account Security Controls

Third-Party Data Sharing

Your Right to Request Changes

Browse Common Questions About Your Data

01 What personal data does o7r11 collect when I open an account?

02 How is my UPI or Paytm payment data stored?

03 Can I request a copy of all the data o7r11 holds about me?

04 How do I ask o7r11 to delete my personal data?

05 Does o7r11 share my data with advertisers or marketing firms?

06 How does o7r11 use cookies, and can I turn them off?

07 Who do I contact if I think my data has been mishandled?

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